Privacy Policy

Last Revised: 2026-11-05 (Draft requiring legal counsel review)

1. Data Collection & Multi-Tenant Segregation

Noviq Voice AI collects information necessary to provision telecom accounts, authenticate users, meter calling minutes, and route calls. All customer audio files, recordings, and conversation turns are segregated by tenant organization IDs and protected by authorization policies.

2. Call Recordings & Media Privacy

Call recordings are stored in private server storage and served strictly via time-limited, cryptographically signed tokens. We do not sell or monetize customer audio data or conversation transcripts.