Customer Service Executive

Customer Service Executive

Career Club

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Experience 0-1 year

Salary 10 15k + Overtime

Job location Ludhiana

Openings 9-10

candidates with excellent communication skills & knowledge of E-mail & MS- Excel.

Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company s reputation

Keep records of calls and sales and note useful information

Salary
Not Disclosed
Industry
ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience
0 – 1 Years
Qualification
Other Bachelor Degree

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